Our delivery zones and times:
1. Manhattan, Brooklyn, the Bronx, and Queens: every Monday and Thursday evening.
2. Within a five-mile radius from our kitchen (including Bard College), delivery is free for orders over $50.
2. New York State delivery areas: all counties bordering on the Hudson River between New York City and Albany (Westchester, Rockland, Orange, Putnam, Dutchess, Ulster, Greene, Columbia, Albany, and Rensselaer). Deliveries are available weekly.
3. Connecticut delivery areas: Fairfield & Litchfield Counties, currently delivering every other Friday.
4. Massachusetts delivery areas: Berkshire County, arranged as needed.
3. New Jersey delivery areas: Bergen County, arranged as needed.
*If you are NOT within our delivery zones we would strongly encourage you to clear out a freezer and place a big order for pick-up at our kitchen. See the Contact page for our location.
Three easy ways to order:
1. On our website.
2. By sending an email to Hannah@TheOliverWestonCompany.com with a list of your selections, along with address and cell phone number if you are a new customer. Payment may be made by credit card (we can take your number over the phone), by Chase QuickPay, PayPal, or by cash or check upon delivery.
3. By calling or texting (718) 490-2839 to speak with us. The payment options under #2 apply in this case.
All other details are below. If your question hasn't been answered, please use our contact form to send us an email.
SHIPPING: We do not ship our items at this time.
MINIMUMS: Within a five-mile radius from our kitchen delivery is free for orders over $50. Brooklyn $75, Manhattan $100; deliveries to the Bronx and Queens have a $150 minimum. The minimum for delivery to all counties bordering on the Hudson River is $150, and $200 for all others. MINIMUMS INCLUDE THE APPLICABLE DELIVERY FEES (see below).
PAYMENTS: You may pay by credit card on our website or over the phone, or by cash or check upon delivery. We can also receive PayPal and Chase QuickPay payments sent to Hannah@TheOliverWestonCompany.com. You may also provide us with your credit card information to keep on file so we can charge your card for you. Please provide this information by giving us a call at (718) 490-2839.
PICKING UP YOUR ORDER: Come to our store in Red Hook, NY (located in the Hudson Valley NOT in Brooklyn) to pick up your order. Orders placed off the Monday menu will be available for pick-up Monday afternoons from 1-4pm; orders placed off the Thursday menu will be available for pick-up Thursday afternoons from 1-4pm. You may also contact us to arrange a different pick-up time.
THE BEST TIMES TO ORDER: late Monday night or Tuesday morning (for the Thursday delivery), or late Thursday night or Friday morning (for the Monday delivery). We remove glass options early on, as well as certain other made-to-order items including our custom meat mixtures, quiches, and coconut milk custards. We also sell out of low-inventory items early in the cycle, so place your order early for the best selection. If you forget to order until the last minute we do our best to accommodate late orders up until noon on the day of delivery.
SHORTAGES: We occasionally have shortages or are otherwise unable to fill orders in their entirely and exactly as specified. In the event that this occurs we will issue a refund to your card, or reduce the total due upon delivery.
CANCELLATION: If you decide to cancel an order or cancel specific items from an order please do so by 6:00pm two days prior to your delivery day. In the event that you must leave town suddenly and did not cancel on time we will freeze your items for delivery the following week; please understand that some items may not be as delicious after freezing and thawing. All custom-made items (such as meat mixtures, quiches, and coconut milk custards) are not refundable if they have already been made.
INSULATED BAGS: Please add the 12.00 insulated bag option to your account (listed at the top of the menu) if you will need a bag with your order (i.e. your doorman will be accepting the delivery or you are picking up). Please leave the bag with the doorman just prior to your next delivery and we will make a swap when we bring your order, or bring it with you the next time you pick up.
JARS: Soups and stews being made for the upcoming delivery cycle are available fresh in glass for a short time only on each menu. Once we cool and package the item we remove the glass option, so to get glass packaging please order immediately after the new menu has been posted. We charge slightly higher prices for these items to cover the costs of purchasing jars. Customers who pick up their orders may return their jars for us to reuse but we do not provide any jar refunds at this time.
DELIVERY ZONES: Please select the appropriate delivery zone when you place your order. If you are unsure about your zone, or live in an area not specified, please email Hannah@TheOliverWestonCompany.com for assistance. If you select the incorrect zone we will place the appropriate credit or balance on your account. Our current zones are as follows:
PICK-UP—picking up at 7466 S Broadway, Red Hook NY 12571
FIVE-MILE RADIUS—free for orders $50+ (not available for orders under $50)
HUDSON VALLEY (all counties that border on the Hudson River between Albany and NYC)—25.00
FAIRFIELD COUNTY CT—30.00
LITCHFIELD COUNTY CT—30.00
BERGEN COUNTY NJ—30.00
BERKSHIRE COUNTY MA—30.00